Effective date: 02.11.2025
At RosCar Podgorica (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website https://roscarpodgorica.com and our services, including booking car rentals through our platform.
We operate as an aggregator of car rentals from local rental companies in Podgorica, offering pickup at the airport, delivery to hotels, and city locations. Our practices comply with the European Union General Data Protection Regulation (GDPR).
1. Data We Collect
We may collect the following types of personal data:
- Contact information: Name, email address, phone number.
- Booking details: Rental dates, pickup and drop-off locations, vehicle preferences.
- Payment information: We may share payment details with our partner rental companies for processing. We do not store full payment card details on our servers.
- Technical data: IP address, browser type, device type, and usage data from website interactions.
- Cookies and tracking data: For website functionality and analytics.
2. How We Use Your Data
Your personal data may be used for the following purposes:
- To provide and manage car rental bookings.
- To communicate with you about your booking or our services.
- To process payments and verify transactions.
- To improve our website and services through analytics.
- To comply with legal obligations.
We do not sell your personal data to third parties.
3. Data Sharing
We may share your personal data with:
- Partner rental companies: To fulfill your booking.
- Service providers: For payment processing, IT services, and analytics.
- Legal authorities: If required by law or regulation.
4. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You can request correction of inaccurate or incomplete data.
- Erasure: You can request deletion of your personal data, subject to legal obligations.
- Restriction: You can request limitation of processing.
- Data portability: You can request your data in a structured, machine-readable format.
- Objection: You can object to certain types of processing.
To exercise your rights, please contact us at [email protected]. We will respond within one month, as required by GDPR.
5. Data Retention
We retain your personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, or enforce agreements. Once no longer needed, your data is securely deleted.
6. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
7. Cookies
Our website uses cookies to improve functionality, user experience, and analytics. You can manage your cookie preferences in your browser settings. For more details, please see our Cookie Policy.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Effective Date.”
9. Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please contact:
RosCar Podgorica
Email: [email protected]
Website: https://roscarpodgorica.com